OUR SERVICES
A Clear Path to Care — From First Inquiry to Full Recovery
Every patient journey is unique. Our tiered service packages are designed to meet you where you are — whether you are still exploring options or ready to travel.
Annual Health Management
Quarterly remote follow-up, one urgent consultation facilitation per year, personalized updates on new treatments and clinical trials in China, and priority scheduling for return visits.
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Post-Treatment Follow-Up
A dedicated check-in within 30 days of your return home to monitor recovery, clarify medication instructions, and relay any questions to your physician.
Included free with Full Concierge Service.
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Full Concierge Service
End-to-end coordination for your medical journey: visa invitation documentation, accommodation arrangement, airport pickup, 24/7 multilingual medical escort, and 30-day post-treatment follow-up.
Available in 7-Day or 14-Day packages.
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Online Specialist Consultation
A formal online consultation with specialists from your selected hospital.
Includes professional medical interpretation, pre-consultation briefing, and a post-consultation written summary in both English and your preferred language.
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Hospital Access Facilitation
We help you connect with your selected hospital, coordinate with its international department, and arrange your first specialist appointment.
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Specialist Case Evaluation
A licensed medical professional reviews your medical records and prepares a clear Case Summary Report covering your diagnosis, treatment history, and key clinical findings. When needed, we arrange consultations with 1–2 independent senior specialists from your chosen hospital, providing medical interpretation to ensure accurate communication and help you better understand your condition.
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Free Preliminary Review
Send us your medical reports for a complimentary initial review. Within 2 working days, you will receive a Preliminary Hospital Options Brief—outlining at least 2-3 top-tier hospitals in China whose publicly reported expertise aligns with your diagnosis, including department profiles. This is an informational resource to assist your own research. It does not constitute a medical recommendation or referral.
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Our Service Packages
Every patient journey is unique. Our tiered service packages are designed to meet you where you are — whether you are still exploring options or ready to travel.
After You Return
30-day follow-up call
Medication guidance
Physician Q&A relay
Remote consultation coordination
Discharge summary translation
During Your Stay
Airport pickup
Accommodation arrangement assistance
24/7 multilingual medical escort
Professional medical interpretation
Billing and insurance liaison
Before You Travel
Hospital selection support
Visa invitation documentation
Appointment scheduling
Travel logistics guidance
Pre-departure briefing
What's Included in Full Concierge Service
Important Note
All services are informational and coordination-based. We are a medical concierge company, not a healthcare provider. All medical decisions are made between you and your licensed physician. Our service fees do not include hospital charges, treatment costs, medication, or travel expenses.
Send us your medical reports for a free, preliminary review. We will respond within 2 working days.